It was not possible to determine the dimensions of the image

This is the message which I now get when I try to post images from my posts on Cellar Tracker. Is this a glitch or has something been changed?

[Robin Garr]

I think it's a poorly worded error message from the forum system, Tim. The forum software will not accept images larger than 800x800 pixels. Bigger images return that "Duh, I dunno" message rather than the more informative "Image too large."

[Robin Garr]

Have you changed anything about the way you take label pictures, Tim? New camera? My best guess is that something has changed causing your CT images to be larger than before.

Robin, I've changed nothing. These messages started appearing from one day to the next. I wonder if something has changed at CT.

[Robin Garr]

Robin, I've changed nothing. These messages started appearing from one day to the next. I wonder if something has changed at CT.

Possibly. Could you ask the management over there? Also, could you have inadvertently changed a setting on your camera that is saving pix at higher resolution? If you like, shoot me a copy of the label image via email at robingarr at Gmail.com and I'll see if I can discern anything helpful.

Robin, I've changed nothing. These messages started appearing from one day to the next. I wonder if something has changed at CT.

Possibly. Could you ask the management over there? Also, could you have inadvertently changed a setting on your camera that is saving pix at higher resolution? If you like, shoot me a copy of the label image via email at robingarr at Gmail.com and I'll see if I can discern anything helpful.

Robin, I have a message from Eric LeVine saying that they have changed nothing. Inadvertent change by myself is not likely because the first rejected image (Cahors Triguedina on September 1) came from my old camera and had already been successfully posted. I'll see if I can send you a recent image.

[Robin Garr]

Tim, at this point we are beyond my level of competence, but thanks for the email. I've re-sized your image and sent the smaller version back to you. Looks like a fine wine!

[Robin Garr]

Also, if any other CT users are looking on, can you offer Tim any tips about copying TNs over to the forum with the accompanying image? I understand that he's been doing it successfully until now and hasn't changed anything, but still hoping some CT experts can look in and offer thoughts.

[David M. Bueker]

FWIW, I have never been able to bring over images. They always fail.

As you may see, I have managed to post some new images. There does in fact appear to have been a change at CT. The image links are now coded https and suppressing the final "s" lets the images through.
I'll send an Email to Eric to point this out.

[Robin Garr]

As you may see, I have managed to post some new images. There does in fact appear to have been a change at CT. The image links are now coded https and suppressing the final "s" lets the images through.
I'll send an Email to Eric to point this out.

Excellent! I figured something had changed somewhere ... glad you tracked it down, Tim. Switching to secure servers is a wise move for any site that handles money, credit-card info, etc., and Google is encouraging site hosts to do it. Since we don't handle money and it would cost money to change, we're holding back over here.

This problem has come back and the former fix of eliminating the "s" from "https" now elicits the "..not possible..." message once again.

[Robin Garr]

Tim, I saw you email on this but hadn't had the chance to respond. The guys at CT are trying to be helpful, but the bottom line is that the forum software isn't as easily adjusted as they seem to think. It comes in a "black box" and doesn't really benefit from tweaking, even if we had the skills. They have to do what they have to do, and I'm sorry it breaks the possibility of including photos directly with your CT-to-forum post. There's always the option of uploading an image (of acceptable dimensions) directly to the forum, and I'd be delighted if you should choose to do that. But we're just not going to be able to accommodate what CT needs to do it directly, sorry.