Nothing new on the food side, so I might as well relate my lunch experience of today...
After stopping off at Gabe Geller's store to see what new wine he could introduce me to, my wife and I went to Cafe Kadosh on Shlomtzion Hamalka Street in Jerusalem. She has been telling me for quite some time what a delightful dairy place this is for a midday meal.
The food - at least the main courses - were tasty. The service - essentially ruined the entire afternoon. Interestingly, when we arrived, the place was mobbed, but the wait staff held their own. By the time our plates were cleared, the restaurant was at best, 30% full. We waited 50 minutes by my watch for our waitress (heck, ANY waiter or waitress) to approach our table again, to no avail. I was actually looking forward to a coffee and what looked like good cheesecake displayed behind the counter.
I did what I have never done in the ten years since we've lived in Israel (and we eat out quite a bit) - I walked up to the manager, handed him 100 Shekels, told him that his restaurant had the worst service in the country and walked out. He didn't make any attempt to get me to stay or resolve the problem.
I understand this establishment has been around for over 40 years and is quite popular. I won't be back.