Robert J. wrote:Bullshit. The server has the responsibility of knowing how to pour. The management has the responsibility of training the server. The customer is ALWAYS right.
Yeah, but suppose the "server" is some poor girl with an IQ of 95 [if that], who's just been left holding the bag by her third husband [assuming he doesn't violate the restraining order and come around one night and beat the living shit out of her - cf OJ Simpson] - some girl who doesn't know wine from Everclear - and who doesn't know how she's going to support her children if she gets fired from this waitressing job because she sure isn't getting any child support payments from any of her ex's.
I mean, come on, we don't all have advanced degrees from Ivy League institutions.
There are people out there who go home at night and sleep on the other side of the tracks.
PS: If "management" is throwing people out there untrained, then it's management's fault.
Unless, of course, management's situation isn't a whole lot better than the waitress's.