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Randy Buckner

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Restaurant Rogues -- Have you ever been a victim?

by Randy Buckner » Sun Jun 18, 2006 12:09 pm

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ChefCarey

Re: Restaurant Rogues -- Have you ever been a victim?

by ChefCarey » Sun Jun 18, 2006 9:24 pm

I don't know any ethical chef, manager or owner who would put up with any of that crap for an instant.

I've always tried to eliminate the pond scum from my staffs as quickly as possible.

I'm pretty sure the boys who wrote that book and waited in New Orleans wouldn't have lasted a week with me.
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Mike Filigenzi

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Re: Restaurant Rogues -- Have you ever been a victim?

by Mike Filigenzi » Sun Jun 18, 2006 9:38 pm

In my experience in the restaurant business (which generally did not involve fine dining establishments) I saw plenty of people who were willing to do this sort of stuff. But as Joseph says, anyone getting caught was fired on the spot. The ones who thought they could get away with it usually did not last long at all.

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Bob Ross

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Re: Restaurant Rogues -- Have you ever been a victim?

by Bob Ross » Sun Jun 18, 2006 11:34 pm

As a former waiter, this sounds like mental masterbation to me. Plenty of people talked about doing stuff like this, but give me a break -- 20 minutes for a charge to go through?

Give them another credit card. Why do you have a backup card anyway?

Are these jerks going to tell you two credit card companies are backed up?

No way, at least in my exerience working in restaurants and in eating in restaurants all over the US.
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John Tomasso

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Re: Restaurant Rogues -- Have you ever been a victim?

by John Tomasso » Mon Jun 19, 2006 8:58 am

I think Bourdain, and now others like him, are writing for shock value, and a gullible press just loves to pass these types of things along.

While there may be isolated cases of this kind of behavior, presenting it as a hard and fast rule (never send anything back to the kitchen, etc) does an injustice to what goes on in most professional kitchens.
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Randy Buckner

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Re: Restaurant Rogues -- Have you ever been a victim?

by Randy Buckner » Mon Jun 19, 2006 11:02 am

We had our credit card numbers stolen at a "fancy" restaurant I do believe. Used our Amex. We hadn't used it in a while and afterwards. All of a sudden $5K worth of stuff was charged in D.C. at places like Car Toys. Of course Amex sent us an investigation form, etc., etc. but we never heard a word back, so we'll never know for sure.

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