by Dale Williams » Tue Sep 09, 2008 3:10 pm
Wow, sad story. Are you a retailer?
Maybe offer to a charity as pouring wine at an event, where no one would feel ripped off (as they might at auction).
I guess one option is to offer "fire sale" prices to good customers. Of course, no matter how many disclaimers that carries dangers. One of which is that someone just turns around and puts on WineCommune or something w/o full info.
Tough to just write off, but how about sending your 250 best customers 2 bottles each, with explanation of how you didn't want to sell as they "might" be damaged. You'd gain a lot of goodwill, get a rep for caring about storage,etc.
If you did sell at discount, I'd consider a superadhesive label on front label saying why you sold at discount, so they don't just reappear as good condition bottles on WineCommune.
Interested to hear others' ideas.
Sorry for your damage. Any chance of insurance reimbursement?