by Diane (Long Island) » Sun Feb 03, 2013 12:06 pm
David - as you know, the wines are not inexpensive. My storage space is at a premium and would rather not take up precious room with bottles that have a good chance of being defective. I've been buying since the first release, so I think a heads up to the problem would have been a good gesture. Yes, I realize not every bottle is affected, and, also, everyone's tolerance is different. Personally, I hate Brett.
I put up a note on this wine on CT, and a member sent me a message about contacting Rhys because there is a problem with Brett. Otherwise, I may have been oblivious to the problem, although I have since seen the discussion elsewhere regarding the 2009 FF, and Kevin's offer for a refund.
Rhys does provide excellent customer service, and they were forthcoming with problems with the Brett in the 2004 vintage. They have made substantial changes since then, and I am sure it is devastating to discover that Brett affected their wine once again.
I continue to be a supporter and a customer, but right now I am disappointed in them.
Diane